Frequently Asked Questions
Find answers to the most common questions.
General
Do I need prior knowledge for the AI courses?
No, our courses start with the basics. The free introductory course is perfect for getting started – no technical knowledge required.
How long do I have access to a course?
After purchase, you have unlimited access to the course. Your progress is saved automatically, so you can pick up right where you left off at any time.
Do I receive a certificate upon completion?
Yes! After passing the final exam (minimum 70%), you receive a personalised PDF certificate that you can download and share.
What is the bundle and is it worth it?
The bundle includes all courses at a discounted price – you save compared to purchasing individually. It is especially worthwhile if you want to explore multiple topics.
Can I take a course on my smartphone?
Yes, the platform is fully responsive. You can complete all courses, lessons and exams on your smartphone or tablet.
What payment methods are accepted?
We accept credit cards (Visa, Mastercard, American Express) through our secure payment provider Stripe. All transactions are SSL-encrypted.
Can I redeem a voucher?
Yes, enter your voucher code at checkout. The discount is calculated instantly and applied to the course price.
Is the course content kept up to date?
The AI industry is evolving rapidly. We strive to keep our course content current and expand it as needed.
Is my progress saved?
Yes, your learning progress is saved automatically. You can pause at any time and continue exactly where you left off. Lesson notes are saved as well.
How can I delete my account?
You can delete your account at any time in your profile settings. All personal data will be removed in accordance with our privacy policy.